Most service businesses don’t have a lead problem. They have a follow-up problem.
- Missed calls while you’re working
- Messages sitting unanswered
- Customers going to the next business
AI chatbots for Australian small businesses
Turn missed messages into booked jobs — automatically.
Your website chatbot replies instantly, qualifies customers, and captures job details while you’re busy on site, closed, or unable to answer the phone.
Setup from $399
No lock-in contracts
Website + social options
The bot plugs the holes before customers disappear.
- Replies in seconds
- Answers common questions
- Captures leads or sends people to book
How it works
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No chasing. No missed opportunities.
The bot guides the customer, collects the details you need, and sends them to book or request a quote.
Customer messages you
From your website, Facebook, Instagram or after hours.
The bot replies instantly
It answers questions, guides the customer and qualifies the enquiry.
You get the result
A booking, a quote request, or contact details ready to follow up.
What your bot can do
Built around the questions your customers already ask.
No complicated tech talk. Just a practical assistant that helps people take the next step.
💬
Answer FAQs
Prices, services, locations, opening hours and common questions.
📩
Capture leads
Name, email, phone, service needed and preferred time.
📅
Book appointments
Send customers to your booking page or calendar link.
🧾
Collect quote requests
Gather useful job details before you call back.
🔁
Guide follow-ups
Help people who are interested but not quite ready yet.
🌙
Work 24/7
Keep responding when you’re closed, busy or on-site.
Live examples
Test the bot like your customers would.
Use the demo to ask real questions about pricing, availability, job type, location, or booking.
Beauty clinics & salons
For treatment questions, pricing, packages, opening hours and booking links.
Test Beauty BotTradies & services
For call-back requests, quote questions, job details and urgent enquiries.
Test Tradie BotRetail & local stores
For stock, pickup, delivery, product FAQs and customer support questions.
Test Retail BotClear packages. Start lean, upgrade when it pays.
Start with the level that matches your business today. Upgrade when the bot is bringing in enough enquiries to justify stronger flows and support.
- No lock-in contracts
- Setup from $399
- 30-day happiness guarantee
Starter
For businesses that want a clean first reply and basic lead capture.
$399 setup
+ $79/month
- Basic chatbot setup
- Lead capture flow
- Simple FAQs
- Website install
Most popular
Growth
For businesses that want better conversation flow and stronger lead handling.
$699 setup
+ $179/month
- Custom conversation flow
- Lead qualification questions
- Service and pricing pathways
- Booking or enquiry integration
- Monthly updates
Pro
For tailored setups, stronger automations and custom support.
Custom quote
Ongoing support
- Advanced multi-step flows
- Custom strategy and copy
- CRM integration options
- Priority support
✓ No lock-in contracts✓ Built for your business
FAQ
Common questions, straight answers.
Everything you need to know before getting started.
How long does setup take?
Most bots can be built in around 5 days once we have your business details, FAQs and links.
Do I need a new website?
No. Your chatbot can be added to your existing website.
Can the chatbot answer questions about my business?
Yes. It is customised using your services, pricing, common questions, booking links and preferred call to action.
Are there lock-in contracts?
No. There are no lock-in contracts.
What if I want changes before it goes live?
You review the bot before launch and can request updates so the tone and flow suit your business.
How do people contact me if they are not ready to book?
They can leave their details through the enquiry form below, and you can follow up directly.
Want this working on your website?
Send your details and tell us what you sell. We’ll come back with the most sensible bot setup for your business.
Book a 30-minute demo call
Pick a time and we’ll show you how the bot would handle real enquiries for your business.
Book a Demo- Email: info@botfactory.com.au
- Phone: +61 400 812 316
- ABN: 41 179 549 593
- Facebook: facebook.com/botfactory.com.au
Based in regional Victoria
We're a Bendigo-based business. We know the local market and we're easy to reach if you need us.